FAQs – Devify Softs LLC | Digital Design Services Questions Answered

Frequently Asked Questions

Find answers to common questions about our digital design services and processes

What services does Devify Softs LLC offer?

Devify Softs LLC specializes in premium digital design services including:

  • Logo and brand identity design
  • Social media graphics (Instagram posts, banners, stories)
  • Packaging and label design
  • Brand style guides
  • Business card and stationery design
  • Digital marketing materials

We offer both individual design services and comprehensive brand packages to meet various business needs.

What is your design process?

Our design process follows these key stages:

  1. Discovery: We start with a detailed questionnaire and consultation to understand your business, target audience, and design preferences.
  2. Research: Our team researches your industry, competitors, and current design trends.
  3. Concept Development: We create initial design concepts based on our research and your requirements.
  4. Presentation: We present the concepts to you and gather your feedback.
  5. Revisions: Based on your feedback, we refine the designs through a set number of revision rounds.
  6. Finalization: We prepare and deliver the final files in all required formats.

Throughout the process, we maintain clear communication to ensure the final product meets your expectations.

How much do your design services cost?

Our pricing varies based on the scope and complexity of each project:

  • Basic Logo Design: Starting at $299
  • Complete Brand Identity: $799 – $1,499
  • Social Media Graphics Packages: $199 – $499
  • Packaging Design: $599 – $1,299
  • Custom Projects: Quote based on requirements

We offer package discounts for multiple services and custom quotes for complex projects. All projects require a 50% deposit to begin, with the balance due upon completion.

What file formats will I receive?

Upon project completion, you’ll receive a comprehensive set of files suitable for various applications:

  • Print-ready files: PDF, AI, EPS (vector formats for scaling)
  • Web files: PNG, JPEG, SVG (with transparent backgrounds when needed)
  • Editable files: Source files (Adobe Illustrator, Photoshop) may be included depending on your package
  • Additional formats: We provide any specific formats you need for your particular applications

All final files are organized in a structured folder system for easy access and use.

How long does a typical design project take?

Project timelines vary based on complexity and the client’s responsiveness:

  • Logo Design: 7-10 business days
  • Brand Identity Package: 2-3 weeks
  • Social Media Graphics Set: 5-7 business days
  • Packaging Design: 2-4 weeks (depending on complexity and revision rounds)

These timelines assume timely feedback from clients. Rush services are available for an additional fee.

Do you offer revisions?

Yes, we include a specific number of revision rounds in each project to ensure your complete satisfaction:

  • Basic Packages: 2 rounds of revisions
  • Standard Packages: 3 rounds of revisions
  • Premium Packages: Unlimited revisions within the project scope

Additional revisions beyond the included rounds are available for a fee. We strive to incorporate your feedback effectively within the allotted revision rounds.

Will I own the rights to the designs?

Yes, upon final payment, you receive full ownership of the final designs for your business use. This includes:

  • Exclusive rights to use the designs for your business
  • Right to modify the designs as needed
  • Right to trademark the designs

We retain the right to display the work in our portfolio and marketing materials unless otherwise agreed upon. For stock elements used in designs, appropriate licenses are obtained.

What payment methods do you accept?

We accept various payment methods for your convenience:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • PayPal
  • Bank transfers

All payments are processed through secure systems to ensure your financial information is protected.

What information do you need to start a project?

To begin your project, we typically need:

  • Your company name and background information
  • Your target audience description
  • Design preferences (colors, styles, examples of designs you like)
  • Competitor information
  • Any existing brand materials
  • Project specifications and requirements
  • Your timeline and budget

We provide a detailed questionnaire to gather all necessary information before starting your project.

Do you work with clients outside the United States?

Yes, we work with clients worldwide. Our digital design services are delivered entirely online, so geographical location is not a barrier. We have clients across North America, Europe, Australia, and Asia.

We accommodate different time zones and communicate primarily through email, video calls, and project management tools. All invoices are in US dollars, and we accept international payments.

Still Have Questions?

Can’t find the answer you’re looking for? Our team is here to help you with any questions about our design services.

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Get In Touch

Prefer to talk directly? Reach out to us through these channels:

Phone: (719) 249-2391
Email: info@devifysoftsllc.online
Address: 4176 Garland St Wheat Ridge CO 80033 US